LET ZABRIC DEFINE YOUR STYLE
LET ZABRIC DEFINE YOUR STYLE

Frequently Asked Questions

ACCOUNT

Although you can order as a guest, having a Zabric account will enhance your shopping experience by keeping you up to date with newsletters, storing your billing/shipping information and ensuring faster checkouts.

To create your very own Zabric Official Online Account, follow these simple instructions:

Click on the ‘Register’ button on the top right-hand corner of the home page. On Register section fill your details and click ‘Register’ button.

In the event of a forgotten password, simply:

Click on ‘Lost Password’ on the Login in page Enter your email address Click on the link sent to you in your email address Enter your new password

Your order history will be available on your Dashboard on your Account page

ORDER

Once you have added all your desired items to your shopping cart, follow these instructions:

To order as a guest :

. Click on the ‘Shopping Bag’ button and proceed to Checkout

. Enter all your required shipping and billing information

. Click on ‘’Continue to Payment Method’ and choose your method

. Click on ‘Confirm Order’ and check your email for a Sales Order Summary

To order with a Zabric account :

. Click on the ‘Shopping Bag’ button and proceed to Checkout

. Enter all your required shipping and billing information

. Click on ‘’Continue to Payment Method’ and choose your method

. Click on ‘Complete Order’ and check your email for a Sales Order Summary

A Sales Order Summary is essentially a soft receipt that should be emailed to you within an hour of placing your order. If you don’t get one in your inbox, check your junk/spam folder and if it still isn’t there, call Customer Service at +92-308-261-0107 to confirm your order.

Having an account will allow you to save your billing and shipping information for quick checkouts, allow you to view all your previous order history and enable you to subscribe to our weekly newsletter which will keep you up to date with all of our exciting new products and promotions.

Unfortunately, it is not possible to combine orders or add items to an existing order once the order has been processed.

Yes, you can place your order by calling us at +92-308-261-0107, Whatsapp, Instagram and messengers too, Please ensure to provide the article number and color of the product you wish to purchase.

PAYMENTS

. Cash on Delivery – Pakistan Only

. Debit / Credit Cards (VISA, MASTER,UNION PAY,PAYPAK) – Pakistan & International Orders

. Wallets (Jazzcash, easypaisa, Upaisa) – Pakistan Only

All payment information on our website is processed on a fully encrypted and secure platform and kept confidential with only authorized personnel having access to your information.

In case of a payment failure, make sure that the payment information you have provided is accurate. If your account has been debited after a payment failure, it is normally reimbursed to your bank account within 7 business days. You can email us on info@zabricofficial.com or give us a call on +92-308-261-0107 with your order number for any clarification.

DELIVERY

Delivery times are different depending to every product and depending on the size and availability of the product (See delivery section available on every product). Timely delivery is subject to availability of stocks and payment authorizations. In certain cases, we might request for some form of payment verification or source to process the order.

During SALE delivery time may exceed.

Shipping charges in all cities in Pakistan are PKR 500. International shipping rates are PKR 5000.

For all local & international orders, shipping charges are mentioned separately as part of the order on the check-out page. Final amount charged will include shipping charges.

Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code while placing an order given is accurate. On the second failed attempt, the item(s) will be returned to us.

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